Privacy Policy

Last updated November 10, 2026

TheRealNasa LLC ("we") manages residential rental property in Cincinnati, Ohio. This policy explains how we handle information when residents contact us, including through Nia, our AI messaging assistant.

What we collect

Your name, unit, phone number, messages and photos you send, rent and payment records, maintenance requests, and documents you sign with us.

How we use it

To manage your tenancy: rent reminders and receipts, repair requests, building notices, documents, and answering your questions. Messages may be processed by an AI service to write Nia's replies.

Who we share it with

Only the service providers that help us run the business (messaging, AI, e-signature and payment services), and repair vendors, who receive only what they need to do the job. We never sell your information or share it with other residents. Mobile numbers and text-messaging consent are never shared with third parties for marketing.

Your choices

You can ask for a copy of your records, request corrections, or ask for paper documents instead of electronic ones at any time by messaging Nia or emailing us.

Contact us

TheRealNasa LLC
4619 Glenway Ave, Cincinnati, OH 45238
Email: hello@therealnasa.com